Shipping policy

At Hypeova, we strive to deliver your orders quickly and efficiently. Please read our shipping policy below to understand our shipping times, costs, and other important details.

1. Processing Time

  • Orders are processed within 1-3 business days (Monday–Friday, excluding holidays).
  • Processing times may vary during peak seasons or due to unforeseen circumstances.

2. Shipping Times & Delivery

Estimated delivery times depend on your location and the shipping method chosen at checkout:

Region Estimated Delivery Time
United States 3-9 business days
Rest of the World 10-20 business days
  • Shipping times do not include processing time.
  • Delivery times are estimates and may be affected by customs delays, local holidays, or unforeseen circumstances.
  • We are not responsible for delays caused by the carrier, weather conditions, or customs processing.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your location and selected shipping method.
  • Free shipping may be available on qualifying orders.

4. Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • Please allow 48-72 hours for tracking updates to appear.

5. Incorrect Addresses & Undeliverable Packages

  • Customers are responsible for providing the correct shipping address at checkout.
  • If a package is returned due to an incorrect or incomplete address, the customer will be responsible for reshipping fees.
  • If the package is lost due to an incorrect address provided by the customer, we are not liable for refunds or replacements.

6. Lost or Stolen Packages

  • If your package is marked as delivered but you have not received it, please check with neighbors or your local post office.
  • Hypeova is not responsible for lost or stolen packages after delivery. We recommend contacting the shipping carrier to file a claim.

7. Customs, Duties & Taxes

  • International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.
  • Hypeova is not responsible for these additional fees, and they must be paid by the customer.

8. Order Changes & Cancellations

  • Orders can only be modified or canceled within 12 hours of purchase.
  • Once an order is processed, we cannot guarantee changes or cancellations.

H Y P E O V A

hello@hypeova.com

North Gould Street ,Sheridan

(307) 407-5961