FAQ

What is Batana Oil?

Batana Oil is a natural oil extracted from the nut of the American palm tree, traditionally used to nourish hair and promote growth. Hypeova’s Batana Oil is 100% unrefined to preserve its full benefits.

How often should I apply Batana Oil?

For best results, use 2–3 times per week. With consistent use, many people notice visible improvements in as little as 1–3 months.

Is Batana Oil suitable for all hair types?

Yes! Batana Oil works on all hair types and textures, from straight to curly, wavy, and coily. It’s especially beneficial for dry, damaged, or thinning hair.

What is your return policy?

We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.

How long does shipping take?

Orders are typically processed within 24 hours. Shipping times vary depending on your location, but most customers receive their orders within 1–5 business days. Expedited shipping options are available at checkout

Do you offer free shipping?

Yes! We provide free shipping on all orders over $50. For orders below $50, standard shipping rates apply.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

Can I modify or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.